What types of events do you cater? We cater a wide variety of events including weddings, corporate events, private parties, birthdays, anniversaries, and more.
Where can you offer catering? Orchard Hills Catering proudly serves events throughout both Northern Ireland and the Republic of Ireland.
Do you offer different catering packages? Yes, we offer several catering packages tailored to different types of events and budgets.
Do you provide full-service catering, including setup and clean-up? Absolutely, we can offer a full-service catering which includes setup, service, and clean-up to ensure a seamless experience for your event.
Menu and Customization
Can customers customise their menu? Yes, we can offer customisable menus to suit your preferences and event theme as well as the menus displayed on our website.
Do you offer tastings before booking? Yes, we can offer tasting sessions for our clients to sample our menu before making a decision.
Do you offer vegetarian, vegan, or gluten-free options? Yes, we have a variety of vegetarian, vegan, and gluten-free options available.
How do you handle food allergies and dietary restrictions? We take food allergies and dietary restrictions very seriously. Please inform us in advance, and we will make necessary accommodations.
Booking and Payment
How far in advance do customers need to book your services? We recommend booking at least three months in advance to secure your desired date.
What is your pricing structure? Our pricing depends on the selected menu, number of guests, and additional services. Please contact us for a detailed quote.
What payment methods do you accept? We accept all major credit cards, checks, and bank transfers.
Do you require a deposit? If so, what is the amount? Depending on the size of your event a deposit may be required to confirm your booking.
Event Logistics
Do you provide tableware, linens, and decorations? Yes, we can provide tableware, linens, and basic decorations if required.
Can you cater outdoor events? Yes, we cater both indoor and outdoor events.
Cancellation and Changes
What is your cancellation policy? Cancellations made at least 30 days before the event will receive a full refund of the deposit. Cancellations made within 30 days of the event will forfeit the deposit.
Can customers make changes to their order after booking? If so, how far in advance? Yes, menu changes can be made up to 14 days before the event.
Additional Services
Do you offer bar services or beverage packages? Yes, we offer bar services and beverage packages tailored to your event.
Can you provide staff for serving or bartending? Yes, we have professional staff available for serving and bartending.
Do you have partnerships with venues or event planners? Yes, we work with several reputable venues and event planners to provide a complete event solution.
Food and Safety Standards
How do you ensure the quality and safety of your food? We adhere to strict hygiene and food safety standards and use fresh, high-quality ingredients in all our dishes.
Do you source ingredients locally or organically? Whenever possible, we source ingredients locally and use organic products to ensure the best quality.
Contact and Support
How can customers contact you for questions or support? Customers can contact us via phone, email, or through our website contact form.
